Support Center
Frequently Asked Questions
Everything you need to know about the scanner and your privacy.
Process
Q: How does the scanner work?
A: Our system utilizes advanced OSINT (Open Source Intelligence) and AI algorithms to scan public records, social media databases, and dating site registries. It cross-references the biometrics and data points you provide to find matches.
Q: How long does a search take?
A: AI-based automated scans are completed within 5 minutes. However, to ensure the highest forensic accuracy and eliminate false positives, every report currently undergoes a manual verification process by our specialists. You will receive your finalized report via email within 24 to 72 hours.
Q: How recent are the search results?
A: Our system performs real-time queries. Unlike static databases that might be months old, our manual review process ensures that we are looking at the subject's current digital footprint as it exists at the moment of your request.
Privacy & Secrecy
Q: Will the target find out I searched them?
A: Absolutely not. Our scans are 100% passive. We do not interact with the target's devices, social accounts, or phone numbers. There is no digital 'ping' that could alert them.
Q: Is my search history private?
A: Yes. All search data is encrypted and automatically purged from our servers after 30 days. We do not sell your personal information or search queries to third parties.
Q: Is this legal?
A: Yes. Cheat Exposer operates within the legal framework of OSINT. We only aggregate data that is already publicly available or provided through authorized third-party APIs. We do not perform illegal 'hacking' or unauthorized access to private accounts.
Billing & Results
Q: What does the 'Truthfulness Score' mean?
A: The score reflects the algorithmic likelihood that the data found belongs to your subject. A 90% score indicates a near-certain match, while lower scores suggest data that may belong to a relative or someone with a similar digital alias.
Q: What information will I get in the search results?
A: Your comprehensive report will include a 'Digital Integrity Score,' identified dating profiles, similar dating profiles, online pictures found, and a Truthfulness Score. Because every report is manually verified, you receive a narrative summary of findings rather than raw, confusing data.
Q: What happens if no profile is found?
A: If our initial scan returns no matches, your case remains in our 'Continuous Monitoring' state, where we actively track dating app activity. If anything new pops up, you immediately receive an email notification about that and it will also be included in your periodic report.
Support
Q: What should I do if I encounter any issue?
A: Our support team is standing by. If you have a technical glitch or haven't received your report after 72 hours, please visit our Support page or email support@cheatexposer.com. Please include your Order ID for faster forensic tracing.
Still have questions?
Our support team is available to help you with technical issues.
Contact Support Team